Elevator Maintenance 101: A Guide for Commercial Property Owners

Commercial elevators are an essential lifeline in many business operations. Transporting people and cargo, they serve faithfully and ensure that your enterprise runs smoothly. But when they break down, you’re in big trouble. That’s why regular elevator maintenance is key to ensuring you deliver a consistent quality of service to your clients.  

The Importance of Annual Inspections

Yearly elevator inspections can uncover hidden problems or the root causes of your equipment’s existing issues. Inspectors conduct a thorough survey of each elevator, as well as the machine rooms. The yearly inspection may reveal a wide range of common issues:

  • Malfunctioning lights
  • Failure of fire recall service equipment
  • Worn out or low-quality elevator cables
  • Faulty door restrictors
  • Failing door reversing devices

Check Your Own Elevators Regularly

As a business owner or building manager, you need to be intimately familiar with your equipment, which includes your elevators. While you don’t have the same expertise as a professional elevator maintenance technician, you can evaluate what your customers and staff experience by riding each elevator. It’s recommended that you ride each elevator, once per week and watch for several types of symptoms including:

  • Long wait times
  • Slow operation
  • Excessive noise or vibrating
  • Excessive consumption of energy
  • Uncontrolled or jerky movements
  • Inability to level with the floor

Don’t overlook feedback from your customers and employees, either. Trouble reports from them should also be investigated. If you notice these or other issues, your elevators may need service by experienced elevator technicians.

What About Weight Limits?

Each elevator is certified to safely perform up to a certain weight limit. This information, along with the dangers of exceeding it, should be clearly posted inside every elevator on your premises. The elevator’s own weight, construction, and operation impact how much it can carry.

Puget Sound Elevator Company is dedicated to meeting each unique client’s needs with one-on-one consultations, cost-efficient solutions, and a team of experienced professionals. Contact us by calling
425-800-8256 or sending us an email today!

What Type of Elevator Do I Need?

A lot of property managers and owners do not know how many different types and classes of elevators there are. These different classes and types may be recommended for different buildings, depending on size and load that they carry. In smaller buildings, hydraulic elevators are better, whereas taller buildings should have a cabled elevator. Here is what you need to know about elevator types, to discover which you need.

Freight Elevator

Freight elevators are heavy-duty elevators that haul material. They have freight doors that open vertically. The older elevators tend to have wooden gates that open manually. Most of these elevators can lift up to 20,000 pounds.

Passenger Elevator

Passenger elevators carry passengers. They come in a variety of sizes depending on the necessary capacity. For instance, some may hold up to 10,000 pounds, where some may not haul any more than 2,500 pounds. Passenger elevators are either traction or hydraulic.

Service Elevator

Service elevators are regular passenger elevators. They tend to have utility cabs and floors for employees in commercial buildings. You will most likely see these elevators in hotels for housekeeping services.

MRL Elevator

MRL elevators are machine room-less elevators. These are cabled traction passenger elevators. They use a small machine and motor to move the unit with cables. Since it removes the machine room, you have more energy efficiency and more room in the building.


Dumbwaiters are incredibly helpful in residential homes, hospitals, hotels, and even restaurants. You can install them in small areas to move meals, packages, and other items back and forth between floors.

Given the different classifications and types of elevators, the best way to figure out which you need is to think about your specific needs. To install an elevator in your business, contact Puget Sound Elevator Company by calling 425-800-8256 or emailing us today.

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