Is It Time To Repair Your Elevator?

In today’s culture of commercial convenience, any building with three or more floors tends to have an elevator installed. The newer the building, the more likely this becomes. Company commitments to accessibility for all might also lead to elevator installations even in two-story buildings.

Like any other structure that people use regularly, elevators soon begin to show wear and tear. So, how do you know when it’s time to get repairs done?

Scheduled time is coming up

Ideally, you work with a responsible elevator company that has routine and preventative maintenance already scheduled. This allows you to take a proactive approach to elevator safety. These professionals can catch problems quickly and repair them before they pose further issues.

Elevators make strange sounds

Creaking and other similar noises are normal for older elevators, but they might make people fearful. There are too many horror stories of elevators malfunctioning. Thuds, squeaks, and other such noises should be investigated. Even when they are fairly normal relative to the age of the elevator systems, there are solutions that will make people feel safer.

Elevator cabs take a while to appear

Long wait times can make guests, customers, and business owners impatient. The more impractical it is to rely on stairs or escalators, the more that impatience mounts. Elevators might take a while to become available during busy times, but if you notice the time getting longer and longer, schedule inspection and maintenance.

The elevator makes strange movements

Malfunctions manifest in a number of ways. One such way is when cabs move in a strange manner. For instance, the elevator might jerk to the side, drop suddenly, or go up past a floor to then right itself again. These might seem normal after a few years of dealing with them, but they are signs of future trouble. Get these issues looked at as soon as possible.

Are you looking for a reliable elevator company in the Seattle area? Look no further than Puget Sound Elevator Company. Call 425-800-8256 or email us today to learn more!

5 Important Factors To Consider When Selecting an Elevator Service Company

If circumstances have put you in the market for a new elevator service provider, it may be time to evaluate and compare the elevator companies in your area that can better serve you. Although seeking referrals from other building owners or checking online reviews is a great place to start, remember your commercial property is unique in terms of size, location and equipment. As you contact each business, ask questions and keep notes on important requirements.

1. Accessible Service

Find out emergency response times and the elevator company’s process to meet customer service needs. It’s easy to assume providers located nearby may provide the fastest response, but this is not always the case. Service routes and the strategic location of elevator mechanics also play an important role.

2. Experienced Technicians

When it comes to elevator service, a business is only as good as the skills of the mechanics who work on the lifts. While customer service, management and procedures are important, include questions about training, certifications and experience of the service team. Also, ask about mechanical supervision and quality control.

3. Expertise With Your Elevators

In the same way that auto mechanics may have experience with different brands and types of vehicles, elevator technicians tend to excel with various kinds and manufacturers of elevators. Whether your building uses hydraulic or traction elevators, for example, may make a difference with the type of mechanic best suited to maintain your system. Ideally, you want a technician familiar with the type, age and brand of your elevators.

4. Clear Contract Details and Cost

When it comes down to receiving the initial proposal, carefully compare pricing and included services in potential maintenance contracts. Make sure everything is spelled out and you are evaluating comparable services. If a more expensive plan includes extra services, ask the competing company for quotes to add these benefits.

5. Excellent References

Once you’ve assembled a list of desirable service vendors, check their references to make sure they live up to what they promise. Listen carefully to what other building managers have to say about them as well.

If you are looking for responsive, experienced elevator professionals, contact Puget Sound Elevator Company today by calling 425-800-8256 or sending us an email today!

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